Frequently Asked Questions
I’m ready. What’s the next step?
You can call us at 407-340-2863 to set up a free consultation. Or email us.
What are Maggie’s Critter Sitting Services business hours?
Our office is open Monday through Friday from 9:00am to 6:00pm to set up appointments and schedule consultations. We provide our pet sitting services 7 days a week.
Why is it necessary to set up a consultation before you begin caring for my pet?
This gives us all the confidence that your pet will receive the personalized, nurturing care he/she deserves. We’ll take care of all the details like keys, schedule, contracts, special needs and requests. You’ll be happy we took the time to meet in person.
Do you provide a contract?
A contract specifying your pet’s individual needs, your emergency contact information, special services and consent for emergency care will secure that your pet is getting everything he/she needs and deserves. Additional information such as dates, your veterinarian’s information and other pertinent data will also be collected.
How will I know how my pets are doing when I’m away from home?
Daily reports will be provided to help you feel safe and secure.
Are you insured, bonded and licensed?
Yes, documentation available upon request.
How long is your average visit?
The average visit is about 30 minutes. More time may be added for additional services.
What areas do you cover?
See our Service Area page.
Who are the pet sitters who will be coming into my home?
Meet our trusted pet sitters here.
What do you do in case of an emergency?
Before you leave, we’ll obtain a Consent for Emergency Care. Should an event occur, I’ll care for your pet as if it were my own. I’ll contact you as soon as possible about the situation. If the emergency involves your home, we’ll secure your home first by calling the appropriate authorities, then contact you.
What forms of payment do you accept? How does billing work?
We accept cash or check. A printed invoice will be sent upon request.
Can you give medicine to pets?
We can administer pills, ointments and shots.
Are there extra costs for holiday visits?
A $10 fee may be assessed.
I’ve never left my pet alone overnight. Do you provide overnight services?
Yes, overnight services are available. See our Pet Sitting Services page for details.